ExpiredTouch ‘n Go eWallet Free RM18 Cashback with Citibank Card Reload

Touch ‘n Go eWallet

Starting from Mar 26, 2022 to Apr 4, 2022, eligible customers who perform a reload of RM500 and above in one transaction into their Touch ‘n Go eWallet will be rewarded with a free RM18 cashback. This promotion is valid for all Citibank credit cards.

The offer is limited to a cap equivalent to RM36,000 over the campaign period on a first-come, first-served

Frequently Asked Questions

Q1

What does this Campaign offer?

A1

This Campaign offers eligible users who reload a minimum of RM500.00 in their Touch ‘n Go eWallet (“eWallet”) with a valid and active Citibank Credit Card (“Citi Card”) will get RM18 cashback credited into their eWallet.

Q2

What is the duration of this campaign?

A2

This campaign begins from 26 March 2022 (12:00am) to 4 April 2022 (11.59pm) Malaysia Time

Q3

How much should I reload in my eWallet to be eligible to get cashback?

A3

You need to reload a minimum of RM500.00 in your eWallet.

Q4

What is the maximum cashback amount I can receive?

A4

Eligible Citi Card will get maximum cashback of RM18.00

Q5

What is the cashback capping of this Campaign?

A5

The offer is limited to a cap equivalent to RM36,000 over the campaign period on a first-come, first-served basis.

Q6

Will users be informed once the Cashback capping has reached?

A6

No, users will not be informed. Users would not get any cashback once the Cashback capping has reached.

Q7

I have reloaded less than RM500.00 into my eWallet using a Citi Card, how much Cashback do I get?

A7

If you have reloaded less than RM500.00 into your eWallet, you will not be eligible for any Cashback as the minimum reload amount has to be RM500.00.

Q8

When will I receive the Cashback in my eWallet?

A8

The Cashback will be credited into your eWallet within ten (10) working days from the reload date.

Q9

I did not receive my Cashback after 10 working days, what can I do?

A9

This could be due to one of the following reasons:

·         You did not reload a minimum of RM500.00 into your eWallet or;

·         You only reloaded before and/or after Offer Period or;

·         You did not use a valid Citi Card to reload eWallet or;

·         You have breached the User and General Terms and Conditions.

If none of the reasons above applies to you, please write to Careline at https://tngd.my/careline-webform for further assistance. Kindly provide your details and proof supporting your claim such as screenshot of your reload history.

Q10

How do I reload my eWallet using credit card?

A10

Step 1: Open your Touch ‘n Go eWallet app

Step 2: Click “+Reload” then click “eWallet Balance”

Step 3: Enter the top -up amount and click “Reload eWallet”

Step 4: Click “New Credit/Debit Card”, then enter the card information

Step 5: Enter the “One Time Password” sent by your bank, then finish. Find out more: https://www.tngdigital.com.my/features/how-it-works

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