At KFC, they take pride in serving you meals that are not only delicious but also satisfying. Our commitment to quality extends to ensuring that every customer leaves our stores happy and content. They understand that there may be occasions when a meal may not meet your expectations, and that is why we offer the KFC Satisfaction Guarantee.
Our 1-for-1 Exchange policy allows you to exchange Original Recipe, Hot & Spicy, or promotional chicken if you find it unsatisfactory. Here are the terms and conditions for this exchange:
– The exchange must be done on the same day of purchase, at the same store, and for the same chicken flavor purchased.
– Only uneaten or partially eaten chicken will be accepted for exchange.
– Please return the unsatisfactory chicken to KFC at the point of exchange.
– The exchange can only be made over-the-counter at the store of purchase.
– You will need to present the purchase receipt for verification of the store and date of purchase.
– Choice of chicken part is subject to availability.
– Kindly note that KFC Malaysia reserves the right to amend these terms and conditions without prior notice.
Whether you’re craving they iconic Original Recipe chicken or feeling adventurous with Hot & Spicy options, rest assured that we have something for everyone. Don’t forget to check out latest promotions for exciting deals that will tantalize your taste buds without breaking the bank.
