TNB Electricity bills up to 50% Off under the Prihatin Rakyat Economic Stimulus Package

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At a time when we are still struggling to curb the spread of the COVID-19 pandemic, TNB supports the government's efforts in helping the people adapt to the current situation and restore the country's economy.

Over 7 million domestic/residential customers of TNB will continue to enjoy a discount on monthly electricity bills up to 50 per cent under the Prihatin Rakyat Economic Stimulus Package that has been extended until 31 December 2020.

Discount rates given to domestic/residential customers will be determined based on their monthly electricity consumption according to the schedule below:

 

 

TOTAL MONTHLY ELECTRICITY CONSUMPTION DISCOUNT RATES DISCOUNT RATES
Between 1-200kWJ OR up to RM43.60

Between 201-300kWJ OR RM43.70 up to RM77.00

Between 301-600kWj OR RM77.10 up to RM231.80

Between 601-900kWj OR RM232.35 up to RM395.60

Above 900kWj OR above RM396.17

50%

25%

15%

10%

2%

Beyond that, TNB will continue implementing several measures to ease the burdens on domestic/residential customers in light of these trying times:

  • Easy Payment Plan (option to pay bills in instalments without additional surcharge)
  • Waiver of late payment surcharges (effective from 18 March 2020 till 31 December 2020)
  • No disconnection of electricity supply

During this period, disconnection of electricity supply will only be done in the following scenarios:

  • Request by registered customers
  • Instructions from relevant authorities
  • Cases where meter tampering is observed

Please refer to the FAQs (in Bahasa Malaysia) “DISKAUN BIL ELEKTRIK DI BAWAH PAKEJ RANGSANGAN EKONOMI BERIKUTAN PENULARAN WABAK COVID-19’ for more details.

All further questions are welcomed at:

  • TNB CareLine 1-300-88-5454 or email tnbcareline@tnb.com.my;
  • Visit the nearest Kedai Tenaga
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