MILO Free Beg Aktif Redemption Programme & Redemption Area
Bergaya bak juara dengan Beg Aktif MILO®, sesuai untuk pelbagai aktiviti.
Dengan ruang simpanan barang yang luas dan 4 pilihan warna, ia menepati sebarang situasi. Kini, anda boleh milikinya dengan hanya minum MILO®!
Muat turun borang, kumpul mata, dan tebus hari ini!
Pusat Penebusan Segera
From 16 March – 2 June 2019
Hantar borang penebusan bersama pek terkumpul ke:
PROGRAM PENEBUSAN BEG AKTIF MILO®
Omniteam Sdn Bhd.
16, Jalan SS25/35 Taman Mayang,
47301 Petaling Jaya.
PUSAT PENEBUSAN BEG AKTIF MILO®
Bawa bersama borang dan pek terkumpul anda dan tebus di lokasi berikut.
How do I redeem?
A: Step 1: Purchase any of the participating MILO products and get the Redemption Form
from participating outlets or Nestlé / MILO website.
Step 2: Collect the points as per stated in the Redemption Form and complete the number
of points to be redeemed (refer to the POP table below).
Each MILO pack 2kg (entire outer packaging), participants will receive 10 Points.
Q2: Where can I get the Redemption Forms?
A: 1) All participating supermarkets, hypermarkets, mini markets, petrol marts, and 7-Eleven
2) MILO Website: http://www.milo.com.my
3) Nestle Website: http://www.nestle.com.my/brands
Q3: What is the expiry date accepted for the participating MILO products?
A: The accepted expiry date for participating MILO products is from year 2019 and above.
Q4: Can I send / pass the entries to Nestlé Office, their dealers or branch office?
A: NO. You can only send it to the given address by courier, POS Laju and/or despatch. You
may also deliver the Redemption Form personally but you will not be able to collect the
items on the spot.
Q5: Can I send my entries by courier, POS Laju and / or despatch?
A: YES. All entries sent via mail, courier, POS Laju and / or despatch is accepted. However,
proof of postage of the entry shall not constitute proof of receipt by the Organiser.
Q6: Can I submit more than 1 entry?
A: Yes, but each submission of Redemption Form is to redeem a maximum of 2 items only for
postal redemption and must be complete with the required details and Points to redeem the
item. If you want to redeem more we advise you to put each redemption form into one small
envelope and put all these small envelopes in to one bigger envelope and post it.
Q7: Why can I only redeem for a maximum of 2 items in 1 form?
A: You can only redeem for a maximum of 2 items in 1 form because we have designed the
box for postage as such where it can hold a maximum of only 2 items per delivery. This is
to ensure that the items are properly packed within one package so logistically it is easier to
post to you as well.
Q8: What is the maximum number of forms I can submit?
A: Redemption via postal – A maximum of 8 forms throughout the entire redemption period (16
March – 2 June 2019) per person
Redemption via IRC/MPU – A maximum of 4 forms for each redemption period. 4 forms for
the period of 16 March – 30 April 2019 and 4 forms for the period of 1 May – 2 June 2019.
Q9: Can I photocopy the Redemption Forms?
A: Yes, but each entry form must be complete with the required details and the Proof of
Purchases with sufficient Points for the item redeemed.
Q10: What if I submit extra points?
A: The extra points will not be returned to participants.
Q11: What if I submit less/incomplete points?
A: The redemption will not be entertained and will be automatically be disqualified. Participants
are required to submit exact points or more to avoid any disappointments.
Q12: What are the items to be redeemed?
A: We have 2 Beg Aktif MILO for each redemption periods from 16 March – 30 April 2019
(Bag A & Bag B) and 1 May – 2 June 2019 (Bag C & Bag D)
Q13: If I have extra points in the period of 1 May – 2 June 2019 and want to redeem the
Bag A & Bag B (16 March – 30 April 2019), is it possible?
A: No, it is not possible. These are limited edition items and redemption is based on each
redemption period stated. So once the redemption period stated is over, participants will be
redeeming items for the next redemption period stated. So, we advise participants to collect
sufficient points and submit their redemption forms early for each redemption period to
ensure they redeem the items they want to avoid any disappointments.
Q14: I have shifted; can I change my delivery address?
A: Yes, please provide us the details and we will update the database. However, we will not be
able to update the database if the premiums have been delivered.
Q15: What if I decided to change my mind after sending in my redemption form, is it
possible to do that?
A: No it is not possible. Exchange of items is not allowed. When we receive your redemption
form that particular item is reserved for you and it will be arranged for delivery. Once the
process have taken place it will be impossible to recall. We would advise participants to
collect more points and submit another redemption form for the other item.
Q16: How do we redeem for the month item available via Postal?
A: The Beg Aktif MILO designs are available only during each Redemption Period as per
stated in the redemption form and no pre-booking is allowed. Redemption of Beg Aktif
MILO will be fulfilled according to the receive date of the Redemption Forms.
Participants must fill in up to a maximum of 2 bags in a Redemption Form to be redeemed
and enclose the Proof of Purchase with the required Points.
Redemptions exceeding 2 bags will automatically be DISQUALIFED.
Q17: How do we get the redeemed items?
A: There are 2 methods of redemption:
A. Redeem 2 Beg Aktif MILO® via Post (16 March – 30 April 2019)
1. Complete the redemption form with the complete personal particulars, attach the
proof of purchase & required points and send it via any method that will ensure
PROGRAM PENEBUSAN BEG AKTIF MILO
OMNITEAM SDN. BHD.
16, Jalan SS25/35, Taman Mayang, 47301 Petaling Jaya.
2. Participants can only redeem for a maximum of 2 bags with every redemption form.
Redemption form that exceeds 2 bags will be disqualified. Redemption of bag(s)
must be done within the period stated. Early booking for the bag(s) is not allowed.
3. You are allowed / entitled to submit more than 1 redemption form and is limited to a
maximum of 8 forms for the duration of the promotion period.
4. Bag(s) will be delivered in 6 – 8 weeks after 02/06/2019. You are advised to make
your redemption at the IRC Centres if you wish to get your bag early.
5. The Organiser shall exercise care in delivering the bag(s) but the Organiser will not
be held liable in the event of non-receipt, delayed or damaged delivery of the bag(s)
to the Participant(s).
B. Redeem 2 Bag Aktif MILO® via Instant Redemption Centres (IRC)
(01 May – 02 June 2019)
1. The Organiser will set up Instant Redemption Centres [“IRC”] in selected outlets.
Please refer to the IRC Table shown on the Organisers’ website: www.milo.com.my
for Instant Redemption dates and IRC venues.
2. The Organiser will set and display the total quantity of Bag(s) available for the each
day in each IRC and the Instant Redemption is while stock of the Bag(s) lasts ONLY.
3. Complete the redemption form with the complete personal particulars, and attached
the required Proof of Purchase and Points as per below:
a. Full packaging of participating MILO products and equivalent to sufficient
Points as per shown on the Form. Points accumulated during the Redemption
Period are non-transferable and not exchangeable for cash in part or in full.
Excess Points submitted will not be returned.
b. Purchase participating MILO products except MILO can 240ml (Original,
Mocha, Hi-Cal, Mocha, Ice and KAW) and MILO Nutri Up 225ml (that are not
eligible) from the outlet where the IRC is being held on the same day. Submit
the IRC outlet purchase receipt dated on the same day and equivalent to
sufficient points as proof of purchase with a complete form to redeem a
maximum of two  Bags. If you want to redeem more than one  form,
ensure that the purchase receipts are separated with sufficient points for each
form you submit. For purchase verification, you must show the MILO products
purchased to the IRC crew at the IRC counter during instant redemption. All
your MILO products will be stickered with a special sticker as proof of
IRC outlet purchase receipts submitted will not be returned. Excess Points
submitted will not be returned.
4. You can only redeem maximum 2 Bags with each Form. Forms for redemptions of
more than 2 Bags will be disqualified. Each participant is eligible to submit and
redeem 1 Form at any one particular time. Participants need to queue once more if
they wish to submit their next Form for redemption. Participants are limited to a
maximum of 4 forms per each redemption period. Which is 4 forms for Bag A & B
(16/03/2019 – 30/04/2019) and 4 forms for Bag C & D (01/05/2019 – 02/06/2019).
5. All Participants must ensure that the redeemed Bag is in good condition when
making immediate redemptions. All bags redeemed at IRC will not be replaced once
redemption is completed.
6. The Organizer reserves the right at its sole discretion to replace any Bag shown in
the form with another Bag of the same value, at any time without prior notice. All
bags are redeemed in “as is” and cannot be exchanged for credit, other items or
vouchers, either partially or wholly.
7. All Participants must abide by the terms and conditions of the party[ies] arranging
and/or providing for the Bags and the terms and conditions attached to the Bags, if
8. The Organizer reserves the absolute discretion to disqualify any Participant
found or suspected to change the submission process Redemption or
Redemption operation and the Organizer reserves the right to take legal action
against any person believed to have committed fraudulent activity or other
activity that may affect Redemption.
Q18: When is the closing date for this programme?
A: The PROGRAM PENEBUSAN BEG AKTIF MILO is from 16 March 2019 till 02 June 2019.
Postal Redemption Period: 16 MARCH – 02 JUNE 2019
IRC Redemption Period: 16 MARCH – 02 JUNE 2019
Q19: Who should I call for further information?
A: You may call the Nestlé Consumer Toll Free Hotline number: 1-800-88-3433 (MondayFriday, 8am – 8pm) for any assistance you may require.
Q20: What is the size for Beg Aktif MILO?
A: Bag size: 30cm (L) x 17cm (W) x 66.6cm (H)
Note that there may be a size difference of 1-2cm
Q21: What is the bag made of?
A: Bag material: 5mm sponge + 200gsm non-woven lamination
Shoulder strap: Nylon strap with customized embroidery
Accessories: PP strap + PP clip + Highlight Strap
Q22: What is the best method to clean the bag?
A: It is NOT recommended to wash the bag. If the bag got dirty, just remove the stain with a
wet cloth. Soap is not required, just plain water. No bleach, do not soak in water, do not
wash using any brush.
Q23: What is the suitable storage condition for the bag?
A: This bag is recommended to be kept in a dry and non-moist condition to maintai